Warranty Coverage
RYD Security Company’s warranty obligations are limited to the terms set forth below:

RYD warrants the original purchaser (the distributor) that the RYD Network Products series, PTZ analog camera series, enclosed with this Limited Hardware Warranty will be free from defects in design, workmanship and materials under its’ original condition and normal use for a period of one (1) year from the date of the original purchase (“Warranty Period”).

Notwithstanding the above, the Warranty Period shall be limited to a period of three (3) months from the date of the original purchase for PTZ cameras ( including PTZ Network Cameras series, PTZ Analog Cameras series ) which are at any time used in continuous motion applications (i.e. sequence mode and guard tour). For clarification, if said products in this section are not at any time used in continuous motion applications, the original hardware warranty of one (1) year will apply.

The original purchaser shall notify RYD of any defect which appears in accordance with RYD’s RMA handling, within 90 days of receiving product. Failure to do so shall mean that the original purchaser loses the right to have the defect remedied, and the warranty is voided. A valid form of a bill of sale or receipt must be presented to obtain warranty service. If a valid claim is received by RYD within the Warranty Period, the sole remedy of the original purchaser and RYD’ sole and exclusive liability shall be limited to, at RYD sole discretion, either repair of the hardware defect using new or refurbished replacement parts, or replacement of the product. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety (90) days, whichever is longer. When a product or part is exchanged all hardware or part thereof that is replaced shall become the property of RYD.

This Limited Hardware Warranty is applicable in all countries and may be enforced by contacting RYD Support, for more information please visit our web site www.rydsecurity.com/support

Exclusions and Limitations
This Limited Hardware Warranty is deemed voided in any of the following circumstances listed below:
(i) If the product has been subject to faulty and improper installation, maintenance, service, operational adjustments, repair, alteration and/or modification in any way that is not (a) covered in the documentation for the product or (b) carried out with RYD’ prior consent in writing
(ii) Damage caused by failure to follow the instructions covered in the product documentation or other specific instructions from RYD
(iii) Any cosmetic damage
(iv) If the product has been tampered with
(v) If the product is damaged by acts of God, misuse, abuse, negligence, accident, normal wear and tear and deterioration, improper environmental conditions (including, but not limited to, electrical surges, water damage and heat exposure), or lack of responsible care
(vi) If the product has had the model or serial number altered, defaced or removed
(vii) Any consumables (such as batteries)
(viii) Products that have been purchased “as is” and RYD, the seller or the liquidator expressly disclaim their warranty obligation pertaining to the product
(ix) Any non-RYD hardware product or any software (irrespective of whether it has been packaged and/or sold with an RYD hardware product) and/or RYD products purchased from an unauthorized distributor/reseller
(x) Any damage that occurs in shipment or from improper storage or transportation
(xi) Damages by any other cause not related to defective design, workmanship and/or materials

NOTE:
1) If the product is to be used outdoors or in dusty, humid, or other hostile environments, it must be suitably protected. Furthermore, camera products specifically must be protected, whether in use or not, from exposure to direct sunlight or halogen light which may damage the camera image sensor. This applies to both indoor and outdoor use of the cameras.
2) For camera products supplied without a lens, extreme care should be used when mounting a lens on these products. Damage to the product due to incorrectly mounted lenses will void this Limited Hardware Warranty.
3) Failure to comply with any of the aforementioned requirements will void this Limited Hardware Warranty
 THE WARRANTY AND REMEDIES PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF LAWS UNDER SUCH JURISDICTIONS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS PROVIDED HEREIN, ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY AND TO THE EXTENT PERMITTED BY LAW, NEITHER RYD NOR ANY AFFILIATES SHALL BE LIABLE FOR ANY LOSS (INCLUDING LOSS OF DATA AND INFORMATION) INCLUDING LOSS OF DATA AND INFORMATION, BUT NOT LIMITED TO, DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE RYD PRODUCT. WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. NOTWITHSTANDING THE FOREGOING, RYD’ TOTAL LIABILITY FOR ALL CLAIMS UNDER THIS WARRANTY SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT. THESE LIMITATIONS ON POTENTIAL LIABILITIES HAVE BEEN AN ESSENTIAL CONDITION IN SETTING THE PRODUCT PRICE.

Applicable Law
This Limited Hardware Warranty is governed by and construed under the laws of China.
This Limited Hardware Warranty may be subject to RYD’ change at any time without prior notice.

Warranty Limited Hardware 1 Year                                 June 2014                                                             Rev. V.1.1